Paralegal Services

How to Track Law Firm Performance with the Right KPIs

Law firm performance is one of the most critical factors in determining long-term success. Law firms can no longer afford to rely on gut instincts or outdated reporting to measure success. Clients expect efficiency, transparency, and value, while firm owners need clarity on whether their teams are working productively and profitably. This is where Key Performance Indicators (KPIs) come in. KPIs are measurable values that reflect how effectively your firm is achieving its goals. They turn raw data into actionable insights — showing you where your firm is excelling and where improvements are needed. From billable hours to client retention,…